Privacy Policy
At Avirah Shop, operated by Avirah Technologies, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you place an order or interact with our services, we may collect information including:
- Full name
- Mobile phone number
- Delivery address
- Email address, where provided
- Order details
- Product and transaction information
- Order history
- Information required to verify and process an order
2. How We Use Your Information
We may use the information collected to:
- Process and confirm orders
- Contact customers regarding their orders
- Arrange product delivery
- Provide customer support
- Process cancellations and returns
- Resolve product-related complaints
- Prevent fraudulent or suspicious orders
- Assess order reliability and delivery risk
- Improve our website, products, and services
3. Order History and Verification
To maintain a reliable Cash on Delivery service, Avirah Shop may review relevant order history associated with a customer's phone number.
This information may be used to determine whether an advance payment is required before an order is confirmed.
An advance payment may be requested when the customer's cancellation rate is above 10% or when there are no previous orders associated with the phone number in our available order history.
4. Information Sharing
We may share necessary customer information with delivery partners, representatives, logistics providers, or service providers when required to process and deliver an order.
We do not intentionally sell or rent customers' personal information to third parties.
5. Data Security
We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online system can guarantee complete security.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better user experience.
7. Customer Responsibility
Customers are responsible for providing accurate information when placing an order. Incorrect contact or delivery information may result in delivery delays, cancellation, or additional delivery costs.
8. Policy Updates
Avirah Shop may update this Privacy Policy from time to time. Any updated version will be published on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us:
Call: +880 9611080360
WhatsApp: +372 5609 8240
Email: [email protected]
Avirah Shop
A company of Avirah Technologies
Trade Name: Avirah Technologies
Licence No.: 426597322461